Builders online shopping does not work.

Builders online shopping is disappointing. won't navigate beyond the checkout point. I get the message below. We apologize for any inconvenience. Please try again or contact our customer contact centre at

*** or ***with the following information: Error ID: fg7BQn Version: 2.25.1-61-fe2 I reported it 2 days ago and their IT "experts" obviously don't have a clue as to how to fix the problem...