jK
johannes K
1 reviews | Active since Sept 2018
27 Sept 2023, 08:41
Builders online purchases stink
From friday 22 Sept this has been going on confirmation sms order ready for collection went to store papers in hand then the ....started order partially cancelled as no funds in account and other stories i dont even have an account man i pay cash like any other person and use my builders card for discounts etc....again i say this is pathetic service take my money then ***** up order then blame the world and still refusing to pay my monies back order no *** was *****ed by someone inside complaints *** and *** yet to be resolved ,some lady tried phoning left me a unhearable message about something now from my side thats wrong bull man monies paid ,cleared and verified on your systems so dont tell me that stories. Never Ever do online purchases with Builders cheers johann my details are on tour system
Helpful (0)
Replies (9)0
Replies (9)
Builders Warehouse's replyOfficial
27 Sept 2023, 08:53Hi Johannes,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll look into this and will be in contact.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll look into this and will be in contact.
Regards,
NS.
Builders Warehouse's reply27 Sept 2023, 08:53
Official
Hi Johannes,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll look into this and will be in contact.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience you've had.
I'll look into this and will be in contact.
Regards,
NS.
jK
johannes K's updateReviewer Update
27 Sept 2023, 09:04JUST REFUND MY MONEY AS REQUESTED SINCE FRIDAY AS BY CLOSE OF BUSINESS I WILL DO THE SAP ROUTE NEXT WHITHOLDING MONIES IS AGAINST THE LAW
jK
johannes K's update27 Sept 2023, 09:04
Reviewer Update
JUST REFUND MY MONEY AS REQUESTED SINCE FRIDAY AS BY CLOSE OF BUSINESS I WILL DO THE SAP ROUTE NEXT WHITHOLDING MONIES IS AGAINST THE LAW
Builders Warehouse's replyOfficial
27 Sept 2023, 11:57Hi Johannes,
I've followed up on this and our team will be in contact with you.
Regards,
NS
I've followed up on this and our team will be in contact with you.
Regards,
NS
Builders Warehouse's reply27 Sept 2023, 11:57
Official
Hi Johannes,
I've followed up on this and our team will be in contact with you.
Regards,
NS
I've followed up on this and our team will be in contact with you.
Regards,
NS
jK
johannes K's updateReviewer Update
28 Sept 2023, 06:20As Mentioned in various platforms i will now proceed the legal route Via SAP, AND ATTORNEY as i said before withholding monies and refusal to refund is against the law i offered ample opportunity and typical of builders NO RESPONSE.
jK
johannes K's update28 Sept 2023, 06:20
Reviewer Update
As Mentioned in various platforms i will now proceed the legal route Via SAP, AND ATTORNEY as i said before withholding monies and refusal to refund is against the law i offered ample opportunity and typical of builders NO RESPONSE.
Builders Warehouse's replyOfficial
28 Sept 2023, 14:59 Hi Johannes,
I will forward this feedback over to the team.
Kind Regards
KD
I will forward this feedback over to the team.
Kind Regards
KD
Builders Warehouse's reply28 Sept 2023, 14:59
Official
Hi Johannes,
I will forward this feedback over to the team.
Kind Regards
KD
I will forward this feedback over to the team.
Kind Regards
KD
jK
johannes K's updateReviewer Update
04 Oct 2023, 15:18Well even after a call from Nichole or nicholene or who ever she was and a SAPs case made NO PAYMENT refund from Builders BUNCH OF ******* these people full of sh...t empty promises no knowledge of who and what is going on investigating any complaint is a non achievable issue i will now proceed the LEGAL route theft is theft
jK
johannes K's update04 Oct 2023, 15:18
Reviewer Update
Well even after a call from Nichole or nicholene or who ever she was and a SAPs case made NO PAYMENT refund from Builders BUNCH OF ******* these people full of sh...t empty promises no knowledge of who and what is going on investigating any complaint is a non achievable issue i will now proceed the LEGAL route theft is theft
Builders Warehouse's replyOfficial
04 Oct 2023, 15:58 Hi Johannes,
I will forward this feedback over to the team.
Regards,
NS
I will forward this feedback over to the team.
Regards,
NS
Builders Warehouse's reply04 Oct 2023, 15:58
Official
Hi Johannes,
I will forward this feedback over to the team.
Regards,
NS
I will forward this feedback over to the team.
Regards,
NS
jK
johannes K's updateReviewer Update
09 Oct 2023, 08:51Just an update on above matter
BUILDERS has yet to refund me my monies these ******* are so full of stories its unreal....
BUILDERS has yet to refund me my monies these ******* are so full of stories its unreal....
jK
johannes K's update09 Oct 2023, 08:51
Reviewer Update
Just an update on above matter
BUILDERS has yet to refund me my monies these ******* are so full of stories its unreal....
BUILDERS has yet to refund me my monies these ******* are so full of stories its unreal....
Builders Warehouse's replyOfficial
09 Oct 2023, 09:47Hi Johannes,
Thank you for letting us know and I do apologise that you haven't received your refund as yet.
The matter has been escalated and our team will be in contact with you.
Regards,
NS.
Thank you for letting us know and I do apologise that you haven't received your refund as yet.
The matter has been escalated and our team will be in contact with you.
Regards,
NS.
Builders Warehouse's reply09 Oct 2023, 09:47
Official
Hi Johannes,
Thank you for letting us know and I do apologise that you haven't received your refund as yet.
The matter has been escalated and our team will be in contact with you.
Regards,
NS.
Thank you for letting us know and I do apologise that you haven't received your refund as yet.
The matter has been escalated and our team will be in contact with you.
Regards,
NS.