MR
Marelize R

1 reviews | Active since Jan 2019

04 Dec 2025, 09:47

BUILDERS ONLINE PURCHASE *****!

After many attempts to try and get my online order from Builders Warehouse, I am informing you that I will now complain at the Consumer Goods and Services Ombud (CGSO), and also on all social media platforms as well as hello peter.

I will also be in contact with the Provincial Consumer Affairs Office And the Retail Ombudsman.

This is unacceptable as I have paid for a product that I have never received, this is *****!!!!!

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply04 Dec 2025, 09:54
Official
Hi Marelize,

Thank you for getting in touch with us.

I'm sorry for the service you've received.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
I'll follow up on this and we'll be in touch. 

Kind regards,
AO

Best regards,

MR
Marelize R's update04 Dec 2025, 10:01
Reviewer Update
That is what you say now just to keep me quiet; I want my product delivered today or give me my money back!
Builders Warehouse
Builders Warehouse's reply04 Dec 2025, 10:05
Official
Hi Marelize,

We'll be in touch. 

Kind regards,
AO

Best regards,