AB
Anthony B
1 reviews | Active since Jul 2023
22 Feb 2025, 16:33
Builders Online
Never order online from Builders the services is 100% badf
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
22 Feb 2025, 16:41Hi Anthony Barnard,
Thank you for getting in touch with us.
It seemed you had a bad experience with order online from us. I do apologize for inconvenience caused to you.
Please could you send me a small summary of what has happened and your order number (if you waiting on a delivery or feedback) and I will look into this for you. JF
Thank you for getting in touch with us.
It seemed you had a bad experience with order online from us. I do apologize for inconvenience caused to you.
Please could you send me a small summary of what has happened and your order number (if you waiting on a delivery or feedback) and I will look into this for you. JF
Builders Warehouse's reply22 Feb 2025, 16:41
Official
Hi Anthony Barnard,
Thank you for getting in touch with us.
It seemed you had a bad experience with order online from us. I do apologize for inconvenience caused to you.
Please could you send me a small summary of what has happened and your order number (if you waiting on a delivery or feedback) and I will look into this for you. JF
Thank you for getting in touch with us.
It seemed you had a bad experience with order online from us. I do apologize for inconvenience caused to you.
Please could you send me a small summary of what has happened and your order number (if you waiting on a delivery or feedback) and I will look into this for you. JF
AB
Anthony B's updateReviewer Update
22 Feb 2025, 16:57I Ordered 2 batteries on the 31 January 2025 online from Builers. The delivery was surpose tobe 7- 9 da ys . After phoneing 3 times No respones on the deliver then I wrote to custome car there repose
Customer Contact Center <***> | Tue, Feb 18, 10:38 AM (4 days ago) | |
Good Morning Anthony, I hope this email finds you well. I just received an email from the suppliers, they advised that the truck was in a accident the battery is damaged. They will dispatch a replacement today. I will send another follow up email from them during the day to confirm if the truck is on the way to deliver.
And then I rep**** to give me feedback:
3 days ago I get this message:
Good Afternoon Anthony,I hope this email finds you well.The suppliers have dispatched the order, however we will communicate with you when it is being delivered. Still no feedback:
Day 22 Got a fonecall this moring from builders if I have recieved my order , I told them no feedback from them. If you can follow up the order no. is :Anthony Barnard <***> | Wed, Feb 19, 4:18 PM (3 days ago) | | ....... any feedback on the delivery for Order Number: ***
Still no feedback so thats it.Service sucks
Customer Contact Center <***> | Tue, Feb 18, 10:38 AM (4 days ago) | |
Good Morning Anthony, I hope this email finds you well. I just received an email from the suppliers, they advised that the truck was in a accident the battery is damaged. They will dispatch a replacement today. I will send another follow up email from them during the day to confirm if the truck is on the way to deliver.
And then I rep**** to give me feedback:
3 days ago I get this message:
Good Afternoon Anthony,I hope this email finds you well.The suppliers have dispatched the order, however we will communicate with you when it is being delivered. Still no feedback:
Day 22 Got a fonecall this moring from builders if I have recieved my order , I told them no feedback from them. If you can follow up the order no. is :Anthony Barnard <***> | Wed, Feb 19, 4:18 PM (3 days ago) | | ....... any feedback on the delivery for Order Number: ***
Still no feedback so thats it.Service sucks
AB
Anthony B's update22 Feb 2025, 16:57
Reviewer Update
I Ordered 2 batteries on the 31 January 2025 online from Builers. The delivery was surpose tobe 7- 9 da ys . After phoneing 3 times No respones on the deliver then I wrote to custome car there repose
Customer Contact Center <***> | Tue, Feb 18, 10:38 AM (4 days ago) | |
Good Morning Anthony, I hope this email finds you well. I just received an email from the suppliers, they advised that the truck was in a accident the battery is damaged. They will dispatch a replacement today. I will send another follow up email from them during the day to confirm if the truck is on the way to deliver.
And then I rep**** to give me feedback:
3 days ago I get this message:
Good Afternoon Anthony,I hope this email finds you well.The suppliers have dispatched the order, however we will communicate with you when it is being delivered. Still no feedback:
Day 22 Got a fonecall this moring from builders if I have recieved my order , I told them no feedback from them. If you can follow up the order no. is :Anthony Barnard <***> | Wed, Feb 19, 4:18 PM (3 days ago) | | ....... any feedback on the delivery for Order Number: ***
Still no feedback so thats it.Service sucks
Customer Contact Center <***> | Tue, Feb 18, 10:38 AM (4 days ago) | |
Good Morning Anthony, I hope this email finds you well. I just received an email from the suppliers, they advised that the truck was in a accident the battery is damaged. They will dispatch a replacement today. I will send another follow up email from them during the day to confirm if the truck is on the way to deliver.
And then I rep**** to give me feedback:
3 days ago I get this message:
Good Afternoon Anthony,I hope this email finds you well.The suppliers have dispatched the order, however we will communicate with you when it is being delivered. Still no feedback:
Day 22 Got a fonecall this moring from builders if I have recieved my order , I told them no feedback from them. If you can follow up the order no. is :Anthony Barnard <***> | Wed, Feb 19, 4:18 PM (3 days ago) | | ....... any feedback on the delivery for Order Number: ***
Still no feedback so thats it.Service sucks
Builders Warehouse's replyOfficial
22 Feb 2025, 17:01I have escalated this for you. I do see our team is working on it to have it resolved for you. JF
Builders Warehouse's reply22 Feb 2025, 17:01
Official
I have escalated this for you. I do see our team is working on it to have it resolved for you. JF