Builders is the absolute pits 🤮

Item: Builders Warehouse
Rating: 1
Author: maletsatsi M

Wrote a review on 02 November. Builders rep**** almost immediately that they will revert with a resolution. To this day I am still sitting with eco tanks that have no taps or stoppers.

I am absolutely disgusted about the after sale service builders gives to it's customers. This is ********** and I would never put myself through this ever again.

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

06 Nov 2024, 16:52

Hi Maletsatsi,

I'm sorry that your complaint has not yet been resolved.

I will follow up on this for you, and we will keep you updated.

Kind Regards
KD

Builders Warehouse's reply06 Nov 2024, 16:52

Official

Hi Maletsatsi,

I'm sorry that your complaint has not yet been resolved.

I will follow up on this for you, and we will keep you updated.

Kind Regards
KD

maletsatsi M's updateReviewer Update

06 Nov 2024, 16:54

You see what I mean when I say the response is almost immediate but zero results. I am thoroughly disappointed in your complaints department as I have logged a complaint before and your customer service department just as much

maletsatsi M's update06 Nov 2024, 16:54

Reviewer Update

Builders Warehouse's replyOfficial

07 Nov 2024, 08:49

Hi Maletsatsi

I can certainly understand your frustrations and I'm truly sorry for this.

Regards
KD

Builders Warehouse's reply07 Nov 2024, 08:49

Official

Hi Maletsatsi

I can certainly understand your frustrations and I'm truly sorry for this.

Regards
KD