IO
Ivan O
1 reviews | Active since Mar 2009
09 Dec 2024, 13:00
Builders is absolutely terrible
The Helderberg store is shocking. An online order that was supposed to take 2-5 days for delivery took more than double that, and now after keeing me waiting for so long they called me to tell me they can’t fulfill my order. How Builders can still be in business is totally beyond me, it must be the worst retailer I have ever dealt with, by FAR.
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Builders Warehouse's replyOfficial
09 Dec 2024, 13:03Hi Ivan,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Builders Warehouse's reply09 Dec 2024, 13:03
Official
Hi Ivan,
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR
Thank you for bringing this to our attention. I am sorry for the level of service you've received and that this was your experience.
I will have the matter escalated and our team will be in touch.
Regards,
SR