Builders is abhorring.

Atrocious. BUILDERS WAREHOUSE NEW MARKET. We ordered and paid for 2 top boxes from them on the 8th and they keep giving us excuses like they were outside for delivery but forgot to put them on the truck, then it was the wrong colour and then it was damaged stock and then the distribution warehouse don't have stock and then it's been set for delivery.... and this after we got a big top box and 2 built in cupboards they treat us like we're just customers and lie to our faces. I have never in my life encountered such blatant incompetence and disregard for customer service and laziness in my life. Their after sales is non existent and I have called them multiple times over the last 2 weeks, I have driven to them 5 times in 2 weeks and all they give me are excuses and they deflect as to why the topboxes aren't ready when in fact they put employees in charge of the system who can't even call customer service fromt their damn office, I have to call them right in front of the agent standing in front of me who is an employee of builders!!! I am so appalled even though we all know they work on African time but this is not how you treat your customers. Terrible, if there was a minus 5 stars option I would choose it. I'm tired of uselessness and incompetence, you're there to do your job and If I pay for it today I expect it today.