BUILDERS GEORGE WAREHOUSE - DISGUSTING AND SHAMEFUL CUSTOMER SERVICE AND STILL NO GOODS RECEIVED A MONTH LATER AFTER PAYMENT

I am so utterly disappointed and disturbed by the manner in which I have been treated by BUILDERS WAREHOUSE GEORGE. I am a consist supporter of the store but ut seems that customer service is in no way a responsibility of the store. I think the ****a shops in the local areas give a service of 10/10 but Builders George should be rated worse store ever!!!!!!

We purchased boards on the 24 November and paid for it based on a quote we received. Now to be frank I don't care if they did not do their due diligence and ensure that they gave me proper quote. With the magnitude of this store you expect a certain degree of professionalism.

The boards were delivered and all of them cut to sizes we don't even understand. My husband had to drive up and down to George as we reside in Klienkrantz. Spend endless hours arguing only to receive a stupid reasoning from Allistar that he didnt receive all the emails. Yet we have proof we sent him the emails, he did not come back and say -Can you confirrm that I have to do a quote on the pages he just did his own thing and now wants to blame and shame. He did not do a proper professional job and now tells me that we have to purchase an extra 4 more boards. Thats a you problem not a me problem. YOU ALLISTAR did not do your job properly and now want to blame the customer... firstly you gave us half the boards we purchased then you cut ALL of them wrong and I mean ALL of them.

Then you made my husband take off from work and drive up and down and YOU ALLISTAR OF BUILDERS GEORGE take no responsibility, YOU MESSED UP. You stuffed up and in no way is no one doing a thing to remedy the situation except make fools out of myself and my husband.

THIS IS SO UNACCEPTABLE- and I dont think any paying customer should tolerate such behaviour.

We still UNTIL TODAY 20 DECEMBER HAVE NOT RECEIVED OUR GOODS .

How disgusting and BUilders George should be ashamed of themselves.

The managers have been promising to fix but you all have done nothing except ensure that we waste more and more petrol money and time to sort out YOUR mess.

I cant understand how they can do this to us and I think I need to go to take this further as I paid alot of money for NOTHING.

I dont have anything today and its literally a month later.

DISGUSTING AND SHAMEFUL