Builders Fourways to win the award for Worst Service

Never in my life have I received such bad service (even after being warned not to go to Builders Fourways). Curtain rails was supposed to be delivered 5 to 10 working days-it took longer than a month!Upon my second visit to the store (impossible to get helped over the phone-you struggle to get through and then someone will always get back to you....still awaiting those phone calls) I was informed that it was delivered 4 days ago (thanks for not letting me know). For consolation I was promised delivery on Monday-which didn't happen. Yesterday I went to fetch it myself...there was nobody at the counter of course (the one assisting us in the first place was quite useless as well). And after asking around 3 other staff members were going to fetch a manager or someone (seems like the store does not even have a manager)...after 15 minutes I literally started screaming like a crazy person (also with no immediate reaction). I was fuming and was very rude (with reason). It also took forever to get it cleared at despatch. We were going to order the blinds at them, but I will from now on do my best and go out of my way to not support Builders Warehouse. This is the second home renovation (painting, tiling, bathrooms, gardens, cupboards) in 3 years we have done and I wish I had rather supported someone else.