DC
Dishanta C
1 reviews | Active since May 2012
13 Dec 2024, 13:33
Builders
Purchased a few products on their website, payment was made, order numbers were issued. Only to receive a call from the store I selected to collect, advising that my order cannot be processed, due to a system error with pricing! Firstly, this is utter **** and not my problem. How is a whole order processed and you cannot pick up that there's a system error?!?
Secondly, it is not my problem that the items I have selected and PAID for, was incorrectly priced.
This is pathetic!
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Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
13 Dec 2024, 13:58Hi Dishanta
I'm sorry that your order was cancelled and for the service received.
Please note that, as mentioned, the price for the items were incorrect, and this is why the order was cancelled.
We won't be able to fulfil this order at this price as it was an error.
You can learn more on this under our terms and conditions on the below link.
https://www.builders.co.za/online-terms-conditions
My sincere apologies for the inconvenience this has caused you.
Kind RegardsKD
I'm sorry that your order was cancelled and for the service received.
Please note that, as mentioned, the price for the items were incorrect, and this is why the order was cancelled.
We won't be able to fulfil this order at this price as it was an error.
You can learn more on this under our terms and conditions on the below link.
https://www.builders.co.za/online-terms-conditions
My sincere apologies for the inconvenience this has caused you.
Kind RegardsKD
Builders Warehouse's reply13 Dec 2024, 13:58
Official
Hi Dishanta
I'm sorry that your order was cancelled and for the service received.
Please note that, as mentioned, the price for the items were incorrect, and this is why the order was cancelled.
We won't be able to fulfil this order at this price as it was an error.
You can learn more on this under our terms and conditions on the below link.
https://www.builders.co.za/online-terms-conditions
My sincere apologies for the inconvenience this has caused you.
Kind RegardsKD
I'm sorry that your order was cancelled and for the service received.
Please note that, as mentioned, the price for the items were incorrect, and this is why the order was cancelled.
We won't be able to fulfil this order at this price as it was an error.
You can learn more on this under our terms and conditions on the below link.
https://www.builders.co.za/online-terms-conditions
My sincere apologies for the inconvenience this has caused you.
Kind RegardsKD
