cP
cliff P

1 reviews | Active since Apr 2013

21 Aug 2024, 10:35

Builders Express valley View bad service

My builders card is incorrect and won’t give me pensioners discount. After struggling for 10 minutes they reversed my payment to refund me. Then went to get the card checked or renewed, waited 20 minutes to get help with no response, left frustrated. This shop will never get better, the lady manager has a couldn’t care attitude.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply21 Aug 2024, 10:41
Official
Hi Cliff,

Thank you for bringing this to our attention, and I'm sorry for the experience you've had and the service received. 

I will have this matter escalated to you.

Kind Regards
KD