1 reviews | Active since Jul 2013
Builders Express Umhlanga Ridge
<p>Terrible phone lines , Not one anwered call out of 100 made just rings ,when answered and tranfered dropped 3 times .Are you telling me that no one can check iyems in stock from the front desk .I will take the qoute I got in store and support another supplier .Whats up with service in Durban</p>
Hi Chemone,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Bronwynne Nel
Hi Chemone,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Bronwynne Nel