MD
Michael D
1 reviews | Active since Jun 2020
09 Oct 2023, 14:46
Builders Express Northmead
I never have a great experience in this store. The builders express in Northmead continues to offer POOR customer service, this branch needs a serious wake up call, I walked into today and heard 2 customers asking for assistances and the staff just looked around and hoped someone would step up and assist. I think the store owner should consider sending a few of his staff to the Boksburg branch to understand TRUE service.
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Replies (1)Builders Warehouse's replyOfficial
09 Oct 2023, 15:09Hi Michael,
Thank you for bringing this to our attention.
I'm sorry for the service you've received from our store.
I'll escalate this matter and we'll ensure that the necessary steps are taken to better the experience for you.
Regards,
BB
Thank you for bringing this to our attention.
I'm sorry for the service you've received from our store.
I'll escalate this matter and we'll ensure that the necessary steps are taken to better the experience for you.
Regards,
BB
Best regards,
Builders Warehouse's reply09 Oct 2023, 15:09
Official
Hi Michael,
Thank you for bringing this to our attention.
I'm sorry for the service you've received from our store.
I'll escalate this matter and we'll ensure that the necessary steps are taken to better the experience for you.
Regards,
BB
Thank you for bringing this to our attention.
I'm sorry for the service you've received from our store.
I'll escalate this matter and we'll ensure that the necessary steps are taken to better the experience for you.
Regards,
BB
Best regards,
