SM
Selwyn M
1 reviews | Active since Mar 2018
04 Mar 2020, 18:22
Builders Express, Kenilworth lack of service
The service at this business is close to non- existant. To find an assistant with some knowledge of swimming pool spares took about 10 minutes. When they first opened up, they were beyond brilliant Now........
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Replies (1)
Builders Warehouse's replyOfficial
05 Mar 2020, 12:34Hi Selwyn,
Thanks for taking my call earlier.
I'm sorry for the experience you had with us yesterday, none of our customers should be getting this level of service. I am in the process of addressing this with my team.
As a business, I want to reassure you that we do strive to give all our customers great service and we don't take these reviews lightly. Please feel free to give us a shout if you have anything other concerns or help with anything else.
Hope you have a great day remaining, we will remain in touch with you.
Regards,
Joshua
Thanks for taking my call earlier.
I'm sorry for the experience you had with us yesterday, none of our customers should be getting this level of service. I am in the process of addressing this with my team.
As a business, I want to reassure you that we do strive to give all our customers great service and we don't take these reviews lightly. Please feel free to give us a shout if you have anything other concerns or help with anything else.
Hope you have a great day remaining, we will remain in touch with you.
Regards,
Joshua
Builders Warehouse's reply05 Mar 2020, 12:34
Official
Hi Selwyn,
Thanks for taking my call earlier.
I'm sorry for the experience you had with us yesterday, none of our customers should be getting this level of service. I am in the process of addressing this with my team.
As a business, I want to reassure you that we do strive to give all our customers great service and we don't take these reviews lightly. Please feel free to give us a shout if you have anything other concerns or help with anything else.
Hope you have a great day remaining, we will remain in touch with you.
Regards,
Joshua
Thanks for taking my call earlier.
I'm sorry for the experience you had with us yesterday, none of our customers should be getting this level of service. I am in the process of addressing this with my team.
As a business, I want to reassure you that we do strive to give all our customers great service and we don't take these reviews lightly. Please feel free to give us a shout if you have anything other concerns or help with anything else.
Hope you have a great day remaining, we will remain in touch with you.
Regards,
Joshua