DJ
Danielle J

1 reviews | Active since Apr 2020

14 Oct 2024, 16:48

BUILDERS EXPRESS GREENSTONE- PATHETIC SERVICE FROM THE MANAGER ADAM!!!!

went to the store to order a glass for my window on the 05.10.2024 and ADAM the manager assisted me and placed an order with the Warehouse... it is the 14.10.2024 and I still have not received a call from him to collect... called the store today and he said is giving me a thousand excuses or lies because 1 minute he did not confirm and after mentioning that i have call records when he call to give me the price and days it will be , the next he did confirm but payment needed to be made before the order...

PATHETIC SERVICE coming from a MANAGER!!!!

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Replies (1)
Builders Warehouse
Builders Warehouse's reply14 Oct 2024, 16:57
Official
Hi Danielle Johnson, 

Thank you for getting in touch with us. 

I am so sorry for the inconvenience caused and for the miss communication from Adam at our Greenstone store. I will be having a look into this for you and get back to you as soon as I have any information. JF