BG
Beverley G
1 reviews | Active since Jun 2013
03 Aug 2024, 12:11
BUILDERS EXPRESS EAST LONDON
Hi. Head office so helpful - trying so hard to guide me through transactions for EAST LONDON EXPRESS, which is USELESS!! Been trying for 3 days to pay for item I ordered - and wasted time + data, because they have not updated stock in 4 days. Really - small wonder King Williams town branch closed.. H/O , RIYA, tried so hard to instruct me to put account into credit!!! Unsuccessfully, of course. Please be aware, this particular branch is not to be recommended...all They have to do is update their stock. Been in retail business all my working life, as you receive stock it is immediately added to computer! WHY MUST THE CUSTOMER BATTLE TO BUY
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Replies (2)0
Replies (2)
Builders Warehouse's replyOfficial
03 Aug 2024, 12:22Hi Beverley,
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We are concerned with your experience and we'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We are concerned with your experience and we'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Builders Warehouse's reply03 Aug 2024, 12:22
Official
Hi Beverley,
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We are concerned with your experience and we'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
Thank you for getting in touch.
We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We are concerned with your experience and we'll ensure that the necessary steps are taken to better the experience for you.
I'll follow up on this and we'll be in touch.
Kind regards,
AO
BG
Beverley G's updateReviewer Update
03 Aug 2024, 13:19Thank you. It needs to be done - economy already battling. People should be glad to have work and customers!! Not driven them away...Best resolve for future customers as see your ratings and comments bad.
BG
Beverley G's update03 Aug 2024, 13:19
Reviewer Update
Thank you. It needs to be done - economy already battling. People should be glad to have work and customers!! Not driven them away...Best resolve for future customers as see your ratings and comments bad.