AS
Anthony S
1 reviews | Active since Apr 2012
24 Feb 2019, 16:24
Builders Express Craighall -"ALL INDIANS ARE PROBLEM CUSTOMERS"
Builders Express Craighall - Head Of Department comments about his experience in many branches that "All Indians are problem customers". A ****** remark I think you need to address with that member of your Organisation. Absolutely uncalled for in the times we are living in.
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Builders Warehouse's replyOfficial
25 Feb 2019, 11:31Hi Anthony
I'm sorry for the way you were treated when visiting our Craighall store.
We take your comments very seriously and as per our telephone call to you of yesterday we have escalated the matter so that this can be investigated and the necessary disciplinary procedures followed with the parties involved.
My sincere apologies again for the service received.
Kind Regards
Kurt
I'm sorry for the way you were treated when visiting our Craighall store.
We take your comments very seriously and as per our telephone call to you of yesterday we have escalated the matter so that this can be investigated and the necessary disciplinary procedures followed with the parties involved.
My sincere apologies again for the service received.
Kind Regards
Kurt
Builders Warehouse's reply25 Feb 2019, 11:31
Official
Hi Anthony
I'm sorry for the way you were treated when visiting our Craighall store.
We take your comments very seriously and as per our telephone call to you of yesterday we have escalated the matter so that this can be investigated and the necessary disciplinary procedures followed with the parties involved.
My sincere apologies again for the service received.
Kind Regards
Kurt
I'm sorry for the way you were treated when visiting our Craighall store.
We take your comments very seriously and as per our telephone call to you of yesterday we have escalated the matter so that this can be investigated and the necessary disciplinary procedures followed with the parties involved.
My sincere apologies again for the service received.
Kind Regards
Kurt