It seemed you had some bad experience at on of our stores and for that I apologize.
Please could you send me a summary of what has happened and the name of the store and I will look into this for you. JF
Best regards,
Builders Warehouse's reply20 Dec 2024, 14:56
Official
Hi Nandor,
Thank you for getting in touch with us.
It seemed you had some bad experience at on of our stores and for that I apologize.
Please could you send me a summary of what has happened and the name of the store and I will look into this for you. JF
Best regards,
NS
Nandor S's updateReviewer Update
20 Dec 2024, 15:07
I had to wait 40min at the electrical department for someone to unlock the cabinet with trip switches. The person was nowhere to be found even after numerous intercom calls. Bad service. That is why I shop at Chamberlains. Only reason I shopped at Builders is because you stock the specific timer I need. Once in two years since I visited your store and the service levels are worse. With Leroy Merlyn opening soon and Chamberlains providing top service, your customer base will reduce even more. Thats my story.
NS
Nandor S's update20 Dec 2024, 15:07
Reviewer Update
I had to wait 40min at the electrical department for someone to unlock the cabinet with trip switches. The person was nowhere to be found even after numerous intercom calls. Bad service. That is why I shop at Chamberlains. Only reason I shopped at Builders is because you stock the specific timer I need. Once in two years since I visited your store and the service levels are worse. With Leroy Merlyn opening soon and Chamberlains providing top service, your customer base will reduce even more. Thats my story.
Builders Warehouse's replyOfficial
20 Dec 2024, 15:09
I am so sorry for the service you have received. Which store did you go to? JF
Best regards,
Builders Warehouse's reply20 Dec 2024, 15:09
Official
I am so sorry for the service you have received. Which store did you go to? JF
Best regards,
NS
Nandor S's updateReviewer Update
20 Dec 2024, 15:21
Centurion near Lifestyle
NS
Nandor S's update20 Dec 2024, 15:21
Reviewer Update
Centurion near Lifestyle
Builders Warehouse's replyOfficial
20 Dec 2024, 17:15
Thank you so much. I will let management know of this. JF
Best regards,
Builders Warehouse's reply20 Dec 2024, 17:15
Official
Thank you so much. I will let management know of this. JF