Builders **** Birthday Voucher

Builders Birthday Voucher is a Joke. It's been 34 days ago was my Birthday, still waiting to get a Voucher that is real. In the last 20 days, with E mails and assurances (Promises) and time to select products and submitting with same story, the Voucher is not Valid. The time and effort it takes to try get this Gift is a sham. So if you get a "Birthday Gift Voucher", expect nothing but time wasting and Disappointment. Also wanted to get from Strubens valley then told Warehouse, both failures. This has been my experience. Ref96C5_8EBP??