Builders bad experience in various stores

Unhelpful staff no matter how friendly you are, they will never assist you but will always direct you to the aile there the item you are you are looking for is, without assisting you. Then are sent from one person to another. When you get upset when you speak to the fith person who also sends you to the aile, you are wrong if you are upset. While upset management won't assist and take charge. Bad experience not in just one store but various stores. They can learn from Chaberlins, just a pity they don't have that many stores.