CM
Carien Möller
1 reviews | Active since Nov 2017
07 Jul 2019, 12:26
Builders Atterbury Value Mart
Very Dissatisfied and very Disappointed!
Atterbury Value Mart Pretoria’s Builders is pathetic! Will never support them again!
Im 38 weeks pregnant and my husband had one long piece of wood that he had to add shelves in my baby room. They took our only piece and after explaining very particular and gave all the right measurements and he’s very ocd about stuff like this and everything they couldn’t even cut 3 square shelves! They messed up the measurements and cut it wrong and its not right! And now we had to pay for it and they are refusing to recut or reimburse the wood that they messed up! This is unacceptable!!!!
Very disappointed and mad!
Unacceptable!!!
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Replies (1)
Builders Warehouse's replyOfficial
07 Jul 2019, 13:19Hi Carien,
Thank you for your feedback.
I am sorry you've experienced this type of service. This is certainly not what we want happening to you.
This matter needs to be addressed and the necessary steps taken to better our customers' experience.
Kindly note that I will contact you with regards to this.
Regards,
Athena
Thank you for your feedback.
I am sorry you've experienced this type of service. This is certainly not what we want happening to you.
This matter needs to be addressed and the necessary steps taken to better our customers' experience.
Kindly note that I will contact you with regards to this.
Regards,
Athena
Best regards,
Builders Warehouse's reply07 Jul 2019, 13:19
Official
Hi Carien,
Thank you for your feedback.
I am sorry you've experienced this type of service. This is certainly not what we want happening to you.
This matter needs to be addressed and the necessary steps taken to better our customers' experience.
Kindly note that I will contact you with regards to this.
Regards,
Athena
Thank you for your feedback.
I am sorry you've experienced this type of service. This is certainly not what we want happening to you.
This matter needs to be addressed and the necessary steps taken to better our customers' experience.
Kindly note that I will contact you with regards to this.
Regards,
Athena
Best regards,