Builders and the ? they sell to the public

Item: Builders Warehouse
Rating: 1
Author: Louis N

I bought a Ryobi grinder from builders in les then a month ant les then 8 hours of working the bearings failed and I have to pay to get it fixed builders must stop stoking ****py products that they know will not last a month

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

21 Jan 2019, 14:24

Hi Louis,

Thank you for your feedback.

I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when visiting purchasing an item and to find that the item doesn't work as it is intended too.

Could you kindly confirm at which store this occurred so that we can inform our team of this to ensure that we get to a resolution for you.

Looking forward to your response.

Regards,
Athena

Builders Warehouse's reply21 Jan 2019, 14:24

Official

Hi Louis,

Thank you for your feedback.

Could you kindly confirm at which store this occurred so that we can inform our team of this to ensure that we get to a resolution for you.

Looking forward to your response.

Regards,
Athena

Louis N's updateReviewer Update

21 Jan 2019, 15:49

Good afternoon It was at 352 Voortrekker Road, Gezina, Pretoria, 0084 branch Regards

Louis N's update21 Jan 2019, 15:49

Reviewer Update

Good afternoon It was at 352 Voortrekker Road, Gezina, Pretoria, 0084 branch Regards

Louis N's updateReviewer Update

06 Feb 2019, 14:20

I Will like to know when are you getting back to me as this is dragging on for to long now this is unexpected poor quality of goods and absolutely no service from builders

Louis N's update06 Feb 2019, 14:20

Reviewer Update

I Will like to know when are you getting back to me as this is dragging on for to long now this is unexpected poor quality of goods and absolutely no service from builders