MD
Marthinus D
1 reviews | Active since Mar 2009
10 Aug 2023, 14:36
Builders and misleading pricing
Builders advertised a product online Dulux maxicover plaster primer for R849 - send somebody to their Zambezi store and they were charged R1449 - I phone your contact center first could not or would not help me - then went to Builders Gezina and the same product was charged at R119 - so builders you are misleading your customers with a promotional price and then you charge them different prices in store = not what a brand like yours should be doing
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Builders Warehouse's replyOfficial
10 Aug 2023, 14:47Hi Marthinus,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience and inconvenience caused.
As mentioned on Facebook, I'll have this escalated and we'll be in touch with you.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience and inconvenience caused.
As mentioned on Facebook, I'll have this escalated and we'll be in touch with you.
Regards,
NS.
Builders Warehouse's reply10 Aug 2023, 14:47
Official
Hi Marthinus,
Thank you for bringing this to our attention and I do apologise for the unpleasant experience and inconvenience caused.
As mentioned on Facebook, I'll have this escalated and we'll be in touch with you.
Regards,
NS.
Thank you for bringing this to our attention and I do apologise for the unpleasant experience and inconvenience caused.
As mentioned on Facebook, I'll have this escalated and we'll be in touch with you.
Regards,
NS.