gB
gilbert B
1 reviews | Active since Jan 2010
07 Jun 2025, 05:47
Builders *******
You go to builders to buy paint for a caravan, the advice the so called assistant gives us that you need his particular one, so you buy the product. Low and behold it's the wrong one. The person doing the repair says you need a bitumen based paint. I take the paint back to be told that the system has deleted sales from my ACC after 3 months , a the sale doesn't show on their system. Now I sit with this ******* that I can't use. People don't buy from them unless you know exactly what you want ,as they don't take stuff back unless you have all the facts as their sales people have no clue ,they only want to sell you their ****
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Replies (1)Builders Warehouse's replyOfficial
07 Jun 2025, 08:38Hi Gilbert,
Thank you for getting in touch with us.
I do apologize for the service you have received from us.
If you do still have your proof of purchase they will be able to pick up your purchase or if you have used your card as payment you can get a statement from your bank showing the transaction and they will be able to pick up your order.
Kindly click on this link https://www.builders.co.za/returns-refunds?srsltid=AfmBOoojfU-AHFn2TToRKcna_mPWjDRaGjRczDcs9bAVXb0Q7iFsBGuv to view our returns policy. JF
Thank you for getting in touch with us.
I do apologize for the service you have received from us.
If you do still have your proof of purchase they will be able to pick up your purchase or if you have used your card as payment you can get a statement from your bank showing the transaction and they will be able to pick up your order.
Kindly click on this link https://www.builders.co.za/returns-refunds?srsltid=AfmBOoojfU-AHFn2TToRKcna_mPWjDRaGjRczDcs9bAVXb0Q7iFsBGuv to view our returns policy. JF
Builders Warehouse's reply07 Jun 2025, 08:38
Official
Hi Gilbert,
Thank you for getting in touch with us.
I do apologize for the service you have received from us.
If you do still have your proof of purchase they will be able to pick up your purchase or if you have used your card as payment you can get a statement from your bank showing the transaction and they will be able to pick up your order.
Kindly click on this link https://www.builders.co.za/returns-refunds?srsltid=AfmBOoojfU-AHFn2TToRKcna_mPWjDRaGjRczDcs9bAVXb0Q7iFsBGuv to view our returns policy. JF
Thank you for getting in touch with us.
I do apologize for the service you have received from us.
If you do still have your proof of purchase they will be able to pick up your purchase or if you have used your card as payment you can get a statement from your bank showing the transaction and they will be able to pick up your order.
Kindly click on this link https://www.builders.co.za/returns-refunds?srsltid=AfmBOoojfU-AHFn2TToRKcna_mPWjDRaGjRczDcs9bAVXb0Q7iFsBGuv to view our returns policy. JF
