JN
Jack N
1 reviews | Active since Aug 2019
29 Apr 2020, 08:14
Builder pinetown
Builders warehouse pinetown does not allow you to buy gas without a SAPS affidavit stating you need gas for cooking purposes. Gas is a essential requirement to cook. I really think thier service is really pathetic and that they can't even understand the difference between essential needs and non essential. I can buy food but can't cook it because I don't have gas for my gas stove. Please wake up builders pinetown!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Builders Warehouse's replyOfficial
29 Apr 2020, 10:49Hi Jack, Thank you for your feedback. I am sorry to hear this has happened to you and for the service you've experienced. I understand your frustration and gas is an essential need. With this pandemic, hard decisions needed to be made. It wasn't an easy one and we want to help our customers as best as possible. Our stores at this time are only open to essential service providers and not yet to the public. Steps were put into place to ensure we follow the regulations the Government made and in order to assist where possible, permits/affidavits are required to enter our store. Hopefully soon more restrictions will be lifted and we can open to the public. Please keep an eye out for updates on our social media page and our website. I have included the link https://www.builders.co.za/essential-services-faq for more information regarding the stores that are open. Take care and stay safe. Regards, Athena
Best regards,
Builders Warehouse's reply29 Apr 2020, 10:49
Official
Hi Jack, Thank you for your feedback. I am sorry to hear this has happened to you and for the service you've experienced. I understand your frustration and gas is an essential need. With this pandemic, hard decisions needed to be made. It wasn't an easy one and we want to help our customers as best as possible. Our stores at this time are only open to essential service providers and not yet to the public. Steps were put into place to ensure we follow the regulations the Government made and in order to assist where possible, permits/affidavits are required to enter our store. Hopefully soon more restrictions will be lifted and we can open to the public. Please keep an eye out for updates on our social media page and our website. I have included the link https://www.builders.co.za/essential-services-faq for more information regarding the stores that are open. Take care and stay safe. Regards, Athena
Best regards,