Builder late with online order for collection

Item: Builders Warehouse
Rating: 1

Bought an item on the website, when i purchased the item it showed that they had stock.

This was done on the 8th of July, it is now the 25th, and the item is still not ready for collection.

No feedback given, just that they do not have stock.

Helpful (0)

Replies (2)

Builders Warehouse's replyOfficial

25 Jul 2020, 15:16

Hi Picota,

Thanks for your feedback.

I'm sorry to hear the above, none of our customers deserve this.

Please send us your order number on a private reply and we'll make sure this matter is addressed immediately.

Looking forward to your private reply.

Regards,
Joshua

Builders Warehouse's reply25 Jul 2020, 15:16

Official

's updateReviewer Update

25 Jul 2020, 15:49

order number is ***

's update25 Jul 2020, 15:49

Reviewer Update

order number is ***