CE
Charles E

1 reviews | Active since Apr 2013

27 Nov 2015, 05:48

Blue chem pool pump

Bought a blue chem / sun command. Pool pump from builders warehouse . The pump has never functioned 100% since I got it 6 months ago . The pump runs but there is very little suction . Builders say not their problem I must contact sun command / blue chem their supplier ....

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Replies (1)
Builders Warehouse
Builders Warehouse's reply27 Nov 2015, 09:03
Official
Hello celliman1,

Thank you for your feedback.

I'm sorry for the service you received at our Willowbridge branch. This is not the type of service we want you or any of our customers to experience.

As soon as I've got the details required, I'll arrange for a on-site visit to assess as to what the problem is.

Thanks again for taking the time to give us feedback and I looking forward to assisting you resolve your complaint.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent