KM
Karabo M
1 reviews | Active since Jun 2014
24 Jan 2025, 14:59
BIRTHDAY VOUCHER IS A **** AND DOESN'T WORK!
I recieved an R200 birthday voucher. When i tried to used it i recieved an error code. I called in and I was asked a host of questions. Eventually I was told that I would receive a new voucher number the next day. I have not recieved anything. there are many other individuals complaining about the same thing.
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Builders Warehouse's replyOfficial
24 Jan 2025, 15:17HI Karabo,
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Builders Warehouse's reply24 Jan 2025, 15:17
Official
HI Karabo,
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF
Thank you for bringing this to our attention.
I’m sorry you had such an unpleasant encounter with our team. We try to make our customers’ shopping experience easy and enjoyable, and I'm sorry this wasn't the case.
We'll ensure that the necessary steps are taken to better the experience for you.
We'll be in touch. JF