Birthday Voucher ****!

I recently had a birthday and was pleasantly surprised when I received a R200 gift voucher. However when i tried it I received an error. On escalating this to their support, I was told their was an issue and they would get back to me. They didn't, and when I followed up I was told they were still working on it and would get back to me. Again, they didn't, so I decided to try again, and this time I got a message to say I had to spend R1499 in order to qualify for the discount.

What a ****! The voucher says nothing about a minium spend "To make your day extra special, we’re giving you R200 OFF your next online purchase."

When I contacted them, I got an unhelpful response. All I can say is wake up Builders! If you do a quick search on Hello Peter, you will see how many unhappy customers are complaining about this.

I have been a loyal customer for many years, but this seemingly kind gesture has left a really bad taste in my mouth.

Don't take your customer for granted! This is very very very poor.