1 reviews | Active since Oct 2017
Being mocked by floor staff
There were 3 employees standing by the power tools. I greeted them and asked where I could find still bits. One led me to the drill bits while the others laughed and did mocking imitations of my voice? That wasn't very nice. I really did nothing to provoke that sort of response I was very polite.
Good Afternoon,
Thank you for your Feedback.
I’m sorry to hear about your recent experience that you received when you visited our Builders store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as I’ve received any.
Kind Regards,
Bronwynne Nel
Good Afternoon,
Thank you for your Feedback.
I’m sorry to hear about your recent experience that you received when you visited our Builders store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as I’ve received any.
Kind Regards,
Bronwynne Nel