hH
hermione H

1 reviews | Active since Jun 2016

18 Jan 2019, 10:02

Been waiting for nearly two months for delivery, still nothing!

I bought a microwave from Builders Express Hillcrest on Black Friday, its' now 18 Jan, almost two months later, and no microwave. I call weekly to be told, "Our buyer said we will be getting stock next week." Well.... I phoned again yesterday only to be told that the buyer has actually resigned. Not only do I not have my product, but I have no communication from them, it's always me having to call them for updates. The quality of service and ability to supply is beyond appalling.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply19 Jan 2019, 15:46
Official
Hi Hermione

I'm sorry that you've not yet received your microwave and for the service received.

I can understand the urgency as it's been a while since the order was placed. I would like to follow up on this for you. Can you kindly provide us with your telephone number as well as your order number so that we can get in touch to assist.

Kind Regards
Kurt