Be careful when purchasing or returning items at Builders Warehouse

<p>I was falsely accused of ***** at builders warehouse atteburry. Beginning of may Saturday I went to builders warehouse to buy a Afrox portapak kit. I went inside the store and went to the power tool department to get the portapak kit I wanted to purchase , I loaded it in my trolley and proceeded to the till points. At the till points the cashier scanned the item and swiped my bank card to pay for the item. I did not take note what price the item scanned but I knew the item costs R8000. At the till point I was paying at a security standed. The till slip printed and the security requested the slip from the cashier to check and mark of the items I purchased. While marking of my items in the trolley he reliesed the description of the portapak did not match the description on the slip and asked me to come with him I was the taken to a office and interegated for 3 hours because the item was labeled incorrectly on two different places on the box with two different afrox descriptions (1 correct and one not ). I never felt more uncomfortable . After a lot of arguments and after they reviewed cctv and found I did not tamper with the item I was asked to pay the correct amount and not even apologised after being accused of *****. I paid the item and left the store. A week after the incedent I purchased a empty tool box from Builders warehouse but did not reliase the tool box won't work for what I want to use it for. I went back to builders warehouse atteburry to return the toolbox. At refunds a security guy came again and asked to come with him . At the security office a different loss control manager Andrew wanted to accuse me again of tampering with the barcode because the barcode on box was dirty but I had the proof of purchase and the items description matched and matched with the ones in they still in the store. Even after investegating and found nothing out of place , they still wanted to accuse me and speculate why the barcode is dirty on item. They phoned the police and the police came. The police also saw there is nothing wrong here and told them they had no case. The loss control manager Andrew then said I must go and my product and slip must 1st stay there so that he can investigate . He told me I must come back the next day to come fetch my product back after he investigated . I never went back to fetch my item because I was scared getting accused of something I did not do because my instinct told me he is going to try get a false statement from the loss control manager of the 1st incedent to have me arrested. I will never put my foot inside a Builders Warehouse again. And my advice to all people is to be careful when purchasing at builders warehouse because you may be victimised for their own employees errors. </p>