DM
David M

1 reviews | Active since Mar 2024

30 Mar 2024, 12:36

***********

I have an account at Builders in Knysna . I went to buy on it last week and was told it was blocked. Phoned the accounts department who said it was all in order, I could buy on the account. Went in today to buy again —- account blocked.🤬 Waited for an hour while a manager tried to sort it out . Seems as though there was no one at head office to answer phones or emails USELESS !!!!! This is not the first time either - (the reason for me being so angry) Last year it took 4 months and continuous following up to sort the problem out !!!! Useless *********** stafff and computers.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply30 Mar 2024, 13:23
Official
Hi David,

Thank you for bringing this to my attention.

I'm sorry for the experience you've had and the service you received.

I will have this matter escalated for you and I will keep you updated.

Kind Regards
SM.