DM
David M
1 reviews | Active since Mar 2024
30 Mar 2024, 12:36
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I have an account at Builders in Knysna . I went to buy on it last week and was told it was blocked. Phoned the accounts department who said it was all in order, I could buy on the account. Went in today to buy again —- account blocked.🤬 Waited for an hour while a manager tried to sort it out . Seems as though there was no one at head office to answer phones or emails USELESS !!!!! This is not the first time either - (the reason for me being so angry) Last year it took 4 months and continuous following up to sort the problem out !!!! Useless *********** stafff and computers.
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Replies (1)Builders Warehouse's replyOfficial
30 Mar 2024, 13:23Hi David,
Thank you for bringing this to my attention.
I'm sorry for the experience you've had and the service you received.
I will have this matter escalated for you and I will keep you updated.
Kind Regards
SM.
Thank you for bringing this to my attention.
I'm sorry for the experience you've had and the service you received.
I will have this matter escalated for you and I will keep you updated.
Kind Regards
SM.
Builders Warehouse's reply30 Mar 2024, 13:23
Official
Hi David,
Thank you for bringing this to my attention.
I'm sorry for the experience you've had and the service you received.
I will have this matter escalated for you and I will keep you updated.
Kind Regards
SM.
Thank you for bringing this to my attention.
I'm sorry for the experience you've had and the service you received.
I will have this matter escalated for you and I will keep you updated.
Kind Regards
SM.
