FD
Frosty D

1 reviews | Active since Oct 2023

13 Nov 2023, 12:04

Bad telephonic attitude.

Telphonicaly these people have no ethics. I got patched through to the plumbing devision at the northgate branch only to end up speeking to nobody but could here people talking in the background nevermind that it a call with a client on the phone they talked for 5 whole minutes then when finally saying hello how can I help you I responded as to what I was looking for then got handed to somebody else who acted as if they can not hear me just after the other person heard me very clearly. And still got no service. All of the sudden click they put the phone down in my ear. What terrible service and attitude they have. I will not recommend anybody to do business with them again after this experience.

0
Replies (4)
Builders Warehouse
Builders Warehouse's reply13 Nov 2023, 12:10
Official
Hi Frosty,

Thank you for bringing this to our attention.

I'm sorry for the service you've received.

We are concerned with your encounter and we'll ensure that the necessary steps are taken to better the experience for you.

We'll be in touch.

Kind regards,
AO
FD
Frosty D's update13 Nov 2023, 12:20
Reviewer Update
Thamks you
FD
Frosty D's update13 Nov 2023, 12:20
Reviewer Update
Thank you
Builders Warehouse
Builders Warehouse's reply13 Nov 2023, 12:45
Official
You're welcome.

Kind regards,
AO