CB
Charl B
1 reviews | Active since Jan 2017
01 Feb 2019, 13:20
Bad Stock Management and Service
Hi
I've been trying to get 20m black surfix cable since the beginning of December! it is now the 1st of February and still nothing! I've been to Woodlands , Faerie Glen and the Lynwood Express store, nothing! And when one needs to ask someone for assistance there are none. Absolutely shocking!
Can someone please tell me what is happening with the stock levels, when can i expect to go to a store and collect the cable?
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
01 Feb 2019, 13:47Hi Charl,
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Builders Warehouse's reply01 Feb 2019, 13:47
Official
Hi Charl,
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Builders Warehouse's replyOfficial
01 Feb 2019, 13:47Hi Charl,
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Builders Warehouse's reply01 Feb 2019, 13:47
Official
Hi Charl,
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Builders Warehouse's replyOfficial
01 Feb 2019, 13:47Hi Charl,
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Builders Warehouse's reply01 Feb 2019, 13:47
Official
Hi Charl,
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena
Thank you for your response.
I'm sorry you've received this type of service. This is certainly not what we want our customers to experience when asking for assistance, especially when it comes to getting stock you are looking for.
We will address the above matter with the relevant parties at the stores you've been to, so that we can ensure corrective measures are put in place to better our customer experience.
I will contact you shortly with regards to this complaint.
Regards,
Athena