PH
Portia H
1 reviews | Active since Sept 2022
17 Mar 2025, 12:36
Bad Service - Online
Builders Online 12/03/2025 (07h25) - received a call to confirm if I'm at home the Friday for delivery. 14/03/2025 (16h46) received a call to confirm the driver return to the warehouse as it was late in the afternoon & my delivery is now scheduled for Monday (17/03/2025)
Explained I had workers coming the Saturday morning & I need the things urgently. Was confirmed a driver would deliver EARLY Saturday morning.
Saturday (15h30) products was delivered.
I had to pay workers for a full day even though they couldn't finish.
Builders, you've lost another client
Helpful (0)
Replies (4)0
Replies (4)
Builders Warehouse's replyOfficial
17 Mar 2025, 16:32Hi Portia,
Thank you for bringing this to our attention.
Please could you send me the order number of the order that start with 200. As all our online orders at Builders starts with 200 and I will look into this for you. JF
Thank you for bringing this to our attention.
Please could you send me the order number of the order that start with 200. As all our online orders at Builders starts with 200 and I will look into this for you. JF
Builders Warehouse's reply17 Mar 2025, 16:32
Official
Hi Portia,
Thank you for bringing this to our attention.
Please could you send me the order number of the order that start with 200. As all our online orders at Builders starts with 200 and I will look into this for you. JF
Thank you for bringing this to our attention.
Please could you send me the order number of the order that start with 200. As all our online orders at Builders starts with 200 and I will look into this for you. JF
PH
Portia H's updateReviewer Update
17 Mar 2025, 16:39***
PH
Portia H's update17 Mar 2025, 16:39
Reviewer Update
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PH
Portia H's updateReviewer Update
17 Mar 2025, 16:39***
PH
Portia H's update17 Mar 2025, 16:39
Reviewer Update
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Builders Warehouse's replyOfficial
18 Mar 2025, 08:36I am so sorry for the late delivery of your order. I will inform our dispatch team for them to put the correct measures in place.
Builders Warehouse's reply18 Mar 2025, 08:36
Official
I am so sorry for the late delivery of your order. I will inform our dispatch team for them to put the correct measures in place.