Bad Service From A Cashier

Item: Builders Warehouse
Rating: 2
Author: Samuel M

I am actually ****ed off from the service I got from her like she was blatantly rude, when I asked why was she careless at the till, after she nearly cut me with a blade I came with as a sample to purchase. In actually sense she undermined me saying how was I suppose to know whether the other was on top of another.

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Replies (1)

Builders Warehouse's replyOfficial

01 Feb 2016, 12:54

Hello ****ga1985,

Thank you for your feedback.

I'm sorry for the way you were treated on your last visit.
This isn't the type of customer service we want you or any of our customer's to experience.

I've escalated your concerns to branch management. They will be addressed and preventative measures will be put in place to stop this from happening again.

Thanks again for taking the time to contact us.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent

Builders Warehouse's reply01 Feb 2016, 12:54

Official