CT
Charl T
1 reviews | Active since Jul 2021
05 May 2025, 10:24
Bad service
Builders Warehouse Cape Gate , 2 months and counting trying to resolve a blind that was there, then not there anymore ..there again and finally it went missing through Finishing Touches MTM. Numerous calls,no call backs , Builders Warehouse call.centre trying there best to put a call through..calls get dropped by Cape Gate...now the blind is missing in action ..sort off the same re customer feedback...missing in action
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Replies (4)0
Replies (4)
Builders Warehouse's replyOfficial
05 May 2025, 12:10Hi Charl,
Thank you for bringing this to our attention.
My utmost apologize for the level of service you have received as well as the inconvenience caused to you.
Do you have an order number of the blinds? If yes. please send it to me and I will look into this for you. JF
Thank you for bringing this to our attention.
My utmost apologize for the level of service you have received as well as the inconvenience caused to you.
Do you have an order number of the blinds? If yes. please send it to me and I will look into this for you. JF
Builders Warehouse's reply05 May 2025, 12:10
Official
Hi Charl,
Thank you for bringing this to our attention.
My utmost apologize for the level of service you have received as well as the inconvenience caused to you.
Do you have an order number of the blinds? If yes. please send it to me and I will look into this for you. JF
Thank you for bringing this to our attention.
My utmost apologize for the level of service you have received as well as the inconvenience caused to you.
Do you have an order number of the blinds? If yes. please send it to me and I will look into this for you. JF
Builders Warehouse's replyOfficial
12 May 2025, 09:01Hi Charl,
Trust you are well.
Has your blind query been sorted out? If not Please send me the order number of it and I will get it sorted for you. JF
Trust you are well.
Has your blind query been sorted out? If not Please send me the order number of it and I will get it sorted for you. JF
Builders Warehouse's reply12 May 2025, 09:01
Official
Hi Charl,
Trust you are well.
Has your blind query been sorted out? If not Please send me the order number of it and I will get it sorted for you. JF
Trust you are well.
Has your blind query been sorted out? If not Please send me the order number of it and I will get it sorted for you. JF
CT
Charl T's updateReviewer Update
12 May 2025, 15:08Hi. After a few calls, I've managed to collect the blind today. But...now the drop is too long....let us rather leave it there....
CT
Charl T's update12 May 2025, 15:08
Reviewer Update
Hi. After a few calls, I've managed to collect the blind today. But...now the drop is too long....let us rather leave it there....
Builders Warehouse's replyOfficial
12 May 2025, 15:40Hi Carl,
I am glad that your blinds is sorted and collected. Should you need help with anything else please let me know. JF
I am glad that your blinds is sorted and collected. Should you need help with anything else please let me know. JF
Builders Warehouse's reply12 May 2025, 15:40
Official
Hi Carl,
I am glad that your blinds is sorted and collected. Should you need help with anything else please let me know. JF
I am glad that your blinds is sorted and collected. Should you need help with anything else please let me know. JF