HM
Henry M
1 reviews | Active since Jan 2019
02 Dec 2019, 13:19
Bad service
I had a terrible time in the store, could not find someone to help me in the garden chair section when I finally found someone to assist me he looks like he did not want to help me By the building department I bought 2 bags of *****t the guy was not inspired to help me at all,and I was also looking for someone in the wood department could not find a soul this is not the first time this happened. Used to love going to builders staff was helpful and knowledgeable now it's like talking to children. Bwh do something
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Replies (1)0
Replies (1)Builders Warehouse's replyOfficial
02 Dec 2019, 13:37Hi Henry,
Thank you for taking my call. I appreciate your feedback.
I am sorry this has been your experience with us. Our customers should never have this happening to them while visiting our stores.
This is concerning and needs to be addressed with our Branch Manager at Kempton Park so that we can better the service for you and ensure that you and our customers are helped at all times.
If there is anything you need please let me know.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry this has been your experience with us. Our customers should never have this happening to them while visiting our stores.
This is concerning and needs to be addressed with our Branch Manager at Kempton Park so that we can better the service for you and ensure that you and our customers are helped at all times.
If there is anything you need please let me know.
Regards,
Athena
Builders Warehouse's reply02 Dec 2019, 13:37
Official
Hi Henry,
Thank you for taking my call. I appreciate your feedback.
I am sorry this has been your experience with us. Our customers should never have this happening to them while visiting our stores.
This is concerning and needs to be addressed with our Branch Manager at Kempton Park so that we can better the service for you and ensure that you and our customers are helped at all times.
If there is anything you need please let me know.
Regards,
Athena
Thank you for taking my call. I appreciate your feedback.
I am sorry this has been your experience with us. Our customers should never have this happening to them while visiting our stores.
This is concerning and needs to be addressed with our Branch Manager at Kempton Park so that we can better the service for you and ensure that you and our customers are helped at all times.
If there is anything you need please let me know.
Regards,
Athena
