CK
Catharina K
1 reviews | Active since Oct 2013
30 Mar 2020, 14:13
Bad Service, Builders Warehouse online
I have placed an online order at Builders Warehouse on the 20th of March and received everything except for my Addis 3 peace pot set of which I have ordered 2 sets. I have send 3 emails as well as called them. Up to date, there is absolutely no feedback. All I want is my money deposited back into my account.
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Builders Warehouse's replyOfficial
30 Mar 2020, 14:52Hi Catharina,
I am sorry for the service you've experienced. I understand your frustration as you've been waiting for these items and feedback.
I will address this and have this resolved for you. I'll ensure that the necessary steps are taken to better the experience for you.
Right now we are in this lockdown with you and I'll address this on my side.
As soon as I have feedback, I will get back to you.
Take care and stay safe.
Regards,
Athena
I am sorry for the service you've experienced. I understand your frustration as you've been waiting for these items and feedback.
I will address this and have this resolved for you. I'll ensure that the necessary steps are taken to better the experience for you.
Right now we are in this lockdown with you and I'll address this on my side.
As soon as I have feedback, I will get back to you.
Take care and stay safe.
Regards,
Athena
Builders Warehouse's reply30 Mar 2020, 14:52
Official
Hi Catharina,
I am sorry for the service you've experienced. I understand your frustration as you've been waiting for these items and feedback.
I will address this and have this resolved for you. I'll ensure that the necessary steps are taken to better the experience for you.
Right now we are in this lockdown with you and I'll address this on my side.
As soon as I have feedback, I will get back to you.
Take care and stay safe.
Regards,
Athena
I am sorry for the service you've experienced. I understand your frustration as you've been waiting for these items and feedback.
I will address this and have this resolved for you. I'll ensure that the necessary steps are taken to better the experience for you.
Right now we are in this lockdown with you and I'll address this on my side.
As soon as I have feedback, I will get back to you.
Take care and stay safe.
Regards,
Athena