FM
Flora M

1 reviews | Active since Nov 2019

21 Nov 2019, 15:57

BAD SERVICE - BUILDERS WAREHOUSE NORTHRIDING

The worst service ever. My mother bought Goldair FS Gas/electric stove from Builders warehouse Northriding. She had to pay extra R1700 for the store to send installer. the installer came through and advised that the electricity part of the stove is faulty, he only connected gas. He advised us to call the store as they will have to send electrician to look at the stove. It has been a week since we called the store and nothing has been done. I have called and sent messages everyday and the consultant assisting me at the store keeps giving me different numbers to call. He is not bothered. Very unhelpful. Their service is poor, all they care about is your money.

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply21 Nov 2019, 16:23
Official
Hi Flora

I'm sorry that the stove isn't working correctly and for the service received. I tried calling you twice earlier but there was unfortunatly no answer. 

In order to assist you with this query, I would require further information. I will be sending you an email shortly.

Kind Regards
Kurt


FM
Flora M's update21 Nov 2019, 16:37
Reviewer Update
Hi Kurt

Thank you for the response. i will await your email.
FM
Flora M's update25 Nov 2019, 13:17
Reviewer Update
Hi Kurt

I have not received your email.

Flora