Bad service at builders warehouse rivonia

I purchased a washing machine online at builders warehouse in Rivonia, your website said you have 2 available in stock and I purchased and paid for the machine, expected date for delivery was the 18.12.2017, nobody from builders phoned me regarding my order, I had to call your call centre and only to find out that there is no stock..I spoke to the manager there and he said he will call me back after investigating and till today I'm still waiting for his call...(bad service from a manager).

I then phoned again 3 hours later and I was referred to TAU, he then tells me that the machine is out of stock and the only 1 left in stock is the one on display, he said to me he will send me pictures of the dented machine after 10 min and I had to wait another 2 hours before he sent the pictures (BAD SERVICE). When I eventually spoke to him again, I had agreed to taking the dented machine, and when the machine has to be delivered, now he's telling me there's no driver's...so now I have to wait untill the driver comes..'which is when I don't know'...SIMPHIWE phoned me the same evening saying that the machine will be delivered on the 19.12.2017 before 10:am. at 13:00 i had to call and find out what is happening with the delivery of the machine, and then TAU tells me that there are still no driver's..."really" (there's never driver's at builders warehouse rivonia). A very big company like builders warehouse has only "3" drivers???? *shocking*!!!!.... This is very poor customer service and I shall not be making any purchases again at your store..you guys are selling us lies and when it is time to deliver you fail to do so..

Keeping in mind that I have agreed on taking a dented machine on display with no discount what so ever, after the poor service I have received.

Your courier lady said I should wait 1h30min before you "eventually" get a driver...so I will wait AGAIN..let's see if you will keep to your word this time..