Bad Service At Builders Warehouse Centurion
I bough a sheet of wood on the 29/11/2018 that I ask to be cut and edge. Till today no communication from them. I went there today and still nothing. I was told that the edging machine was just fixed. Are all BW giving bad service? Is there a place that also sell and cut wood other than BW?
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Builders Warehouse's replyOfficial
13 Dec 2018, 15:25Hi Ian,
Thank you for your feedback.
I'm sorry to hear about the experience you've had at our Centurion store regarding the cutting of the wood. This is certainly not the type of service we'd like you to have and can assure you that your concerns will be investigated.
I've sent your feedback to the store and as soon as I have an update I'll be in touch with you.
We appreciate your patience in this matter.
Regards,
Ivor
Thank you for your feedback.
I'm sorry to hear about the experience you've had at our Centurion store regarding the cutting of the wood. This is certainly not the type of service we'd like you to have and can assure you that your concerns will be investigated.
I've sent your feedback to the store and as soon as I have an update I'll be in touch with you.
We appreciate your patience in this matter.
Regards,
Ivor
Builders Warehouse's reply13 Dec 2018, 15:25
Official
Hi Ian,
Thank you for your feedback.
I'm sorry to hear about the experience you've had at our Centurion store regarding the cutting of the wood. This is certainly not the type of service we'd like you to have and can assure you that your concerns will be investigated.
I've sent your feedback to the store and as soon as I have an update I'll be in touch with you.
We appreciate your patience in this matter.
Regards,
Ivor
Thank you for your feedback.
I'm sorry to hear about the experience you've had at our Centurion store regarding the cutting of the wood. This is certainly not the type of service we'd like you to have and can assure you that your concerns will be investigated.
I've sent your feedback to the store and as soon as I have an update I'll be in touch with you.
We appreciate your patience in this matter.
Regards,
Ivor