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Amanda

1 reviews | Active since Mar 2025

12 May 2026, 09:38

Bad service

I made an order last week on Wednesdays They keep making up stories about deliveries. I need that mould buster it's bad in my house. I even requested a refund they keep sending lying emails.

0
Replies (9)
Builders Warehouse
Builders Warehouse's reply12 May 2026, 10:30
Official
Hi Amanda, 

I'm sorry for the service received.

I will follow up on this for you and we will keep in touch.

Kind Regards
KD  


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Amanda's update12 May 2026, 12:24
Reviewer Update
It's been over two hours since you rep**** still, you haven't kept in touch. You are trying to dismiss me now do better Builders
Builders Warehouse
Builders Warehouse's reply12 May 2026, 12:28
Official
Hi Amanda, 

You're query has been escalated and our team will be in touch. 

Regards
KD 
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Amanda's update13 May 2026, 13:12
Reviewer Update
This is day 8 of waiting for my order.
Builders doesn't even want to refund me my money.
They have all the excuses in the world.
Customers be warned
Builders Warehouse
Builders Warehouse's reply13 May 2026, 14:49
Official
Hi Amanda, 

I'm sorry for the service received. 

I will follow up with our complaints team on this for you. 

Regards
KD 
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Amanda's update15 May 2026, 11:36
Reviewer Update
You can keep my money clearly you will never deliver my order and you don't want to refund me as well.
You are ****ers Builders Warehouse
Builders Warehouse
Builders Warehouse's reply15 May 2026, 11:45
Official
Hi Amanda, 

I'm sorry that you've not received your order. 

I will pass this feedback over to our complaints team who will be in touch.

Regards
KD 
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Amanda's update15 May 2026, 12:40
Reviewer Update
You keep on promising the same thing over and over
Builders Warehouse
Builders Warehouse's reply15 May 2026, 12:45
Official
Hi, your complaint has been escalated to our complaints team. KD