IG
Innocentia G
1 reviews | Active since Feb 2013
01 Jan 2024, 09:59
Bad service
We were looking for paint and were standing next to the Deluxe Paint section, waiting to be assisted. However, they passed us as if we were invisible. We ended up leaving and went to Chamberlain, where we received assistance from the door to the till point. Builders Centurion Lifestyle needs to learn from Chamberlain and Builders Warehouse Raslouw on how to treat customers.
Helpful (0)
Replies (1)0
Replies (1)
Builders Warehouse's replyOfficial
02 Jan 2024, 08:39 Hi Innocentia,
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I can assure you that this isn't the kind of service we want our customers to have.
I will have this matter brought to the attention of the store manager so that this can be addressed.
If there is anything else that I can help you with, please let me know.
Kind Regards
KD
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I can assure you that this isn't the kind of service we want our customers to have.
I will have this matter brought to the attention of the store manager so that this can be addressed.
If there is anything else that I can help you with, please let me know.
Kind Regards
KD
Builders Warehouse's reply02 Jan 2024, 08:39
Official
Hi Innocentia,
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I can assure you that this isn't the kind of service we want our customers to have.
I will have this matter brought to the attention of the store manager so that this can be addressed.
If there is anything else that I can help you with, please let me know.
Kind Regards
KD
Thank you for bringing this to our attention.
I'm sorry for the experience you've had and the service received.
I can assure you that this isn't the kind of service we want our customers to have.
I will have this matter brought to the attention of the store manager so that this can be addressed.
If there is anything else that I can help you with, please let me know.
Kind Regards
KD