Bad Service

I ordered four (4) wooden window frames three weeks ago from Builders Warehouse Fourways. After making a payment I was promised by Jan Stuurma that my windows will be available a week later. Three weeks later my frames were never delivered to fourways branch and the sales guys have been playing ping-pong with me.<br> I am now paying the building contractor standing time due to poor management of orders by Builders Warehouse. It is my next step to ask for my money back and go somewhere else.<br> THIS MASS-MART MONOPOLY SHOULD COME TO AN END!!!