LG
Lizette G

1 reviews | Active since Dec 2018

04 Sept 2024, 14:59

Bad service

This is not the first time, but the online system is a failure. I stuck with them because the products is good quality, but this is the last time. I had a HUGE order and they cannot even deliver half of my order. It took them a week after I placed my order, to get back to me and tell me they don`t have half the products.

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply04 Sept 2024, 15:16
Official
Hi Lizette,

Thank you for bringing this to our attention.

I'm sorry for the service you've experienced and that you haven't received your order.

We'll ensure that the necessary steps are taken to better the experience for you.

We'll look into this and remain in touch.

Kind regards,
AO 
LG
Lizette G's update06 Sept 2024, 10:17
Reviewer Update
My issue is still not resolved. What an *********** company.
LG
Lizette G's update06 Sept 2024, 11:21
Reviewer Update
I have been told that someone will contact me, still waiting........ You have my funds since the 27 of August , but not worried to sort out my query.