VK
Vuyo K
1 reviews | Active since Dec 2021
18 Jan 2026, 00:01
Bad service
Bad service Brought materials Berge Boards with Joints and 3 brandering.Everything was not available and had to go back to the cashier to get refund after waiting for 30 minutes waiting for the material that wasn't there
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Replies (1)
Builders Warehouse's replyOfficial
18 Jan 2026, 08:29Hi Vuyo,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
Builders Warehouse's reply18 Jan 2026, 08:29
Official
Hi Vuyo,
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO
Thank you for bringing this to our attention.
I'm sorry for the service you've received.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll ensure that the necessary steps are taken to better the experience for our customers.
Kind regards,
AO