JS
Jose S
1 reviews | Active since May 2019
10 May 2019, 10:27
Bad Service
Builders very unprofessional. Did a credit application, was supposed to take 24 hours. its now three weeks. no one follows up, no one knows whats going on.
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Replies (1)
Builders Warehouse's replyOfficial
10 May 2019, 17:27Hi Jose,
Thank you for your feedback.
I'm sorry to hear the above, I can definitely understand the sense of frustration you feeling, this is not the kind of service we ever want our customers to experience.
Please allow me an opportunity to follow this us to ensure this matter gets addressed, preventing this from ever happening to you or any of our customers, and to resolve your query.
Please do expect a call from me shortly.
Regards,
Joshua
Thank you for your feedback.
I'm sorry to hear the above, I can definitely understand the sense of frustration you feeling, this is not the kind of service we ever want our customers to experience.
Please allow me an opportunity to follow this us to ensure this matter gets addressed, preventing this from ever happening to you or any of our customers, and to resolve your query.
Please do expect a call from me shortly.
Regards,
Joshua
Best regards,
Builders Warehouse's reply10 May 2019, 17:27
Official
Hi Jose,
Thank you for your feedback.
I'm sorry to hear the above, I can definitely understand the sense of frustration you feeling, this is not the kind of service we ever want our customers to experience.
Please allow me an opportunity to follow this us to ensure this matter gets addressed, preventing this from ever happening to you or any of our customers, and to resolve your query.
Please do expect a call from me shortly.
Regards,
Joshua
Thank you for your feedback.
I'm sorry to hear the above, I can definitely understand the sense of frustration you feeling, this is not the kind of service we ever want our customers to experience.
Please allow me an opportunity to follow this us to ensure this matter gets addressed, preventing this from ever happening to you or any of our customers, and to resolve your query.
Please do expect a call from me shortly.
Regards,
Joshua
Best regards,