ET
Elizabeth T
1 reviews | Active since Nov 2016
28 Mar 2018, 13:41
BAD SERVICE
I bought 3000 bricks on Monday at Builders in Norwood and they promised delivery the next day. I waited and ended up calling them only to be told they don't have stock. I was furious because they sold me something which is not in stock until they promised to deliver 1000 which they have the balance was to be delivered later the same day. Today they have still not delivered and they are saying they do not have trucks for delivery and cannot say when they will deliver
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Builders Warehouse's replyOfficial
28 Mar 2018, 14:38Hi Elizabeth,
Thank you for your feedback.
I'm sorry that you've not received your delivery of your bricks. I can understand your disappointment and frustration.
This is certainly not the type of service that we would want you to receive.
I've sent your feedback to the store and I'll follow up to have this matter resolved for you.
Regards,
Ivor
Best regards,
Builders Warehouse's reply28 Mar 2018, 14:38
Official
Hi Elizabeth,
Thank you for your feedback.
I'm sorry that you've not received your delivery of your bricks. I can understand your disappointment and frustration.
This is certainly not the type of service that we would want you to receive.
I've sent your feedback to the store and I'll follow up to have this matter resolved for you.
Regards,
Ivor
Best regards,